This policy describes how we use your data, with whom we share it, your rights and choices, and how you can contact us about our privacy practices.
This policy is related to the Organization360.org website, which is operated by Imaginate Solutions Sàrl (Switzerland). Imaginate is the responsible entity to apply this policy.
Please take a moment to read this policy carefully. If you have any questions about it, please contact us at email@example.comLast updated: 20 August 2019
Organization 360 is intended for use by nonprofit leaders, to collect feedback from stakeholders such as staff, experts, clients and peers, to provide insights for improvements in organizational effectiveness, new strategies, or leadership growth.
Personal Data is any information that relates to an identified or identifiable individual.
We collect and store your name and email address with the purpose of providing you with a user account where you can manage your services.
We collect and store your country of residence, so we can keep track of our VAT obligations (we are in Switzerland and must pay VAT for Swiss customers).
We collect and store the name of your organisation, so that we can issue you an invoice in that name, and also include your organization’s name in your survey reports.
We don’t collect or store credit card information, which is handled by our payment intermediary, Stripe.
Due to the nature of our service, we hold information about your organisation that you or your respondents provide when filling in surveys or other tools, so that we may provide you with automated reports. However we will never access your account or data without your express written permission, because we consider it as strictly confidential to you. In fact we do not even have a user interface to access our clients’ data. We will only retrieve this data if you send us the link to your report as part of a technical support request.
It is simple: we will never share your personal data with anybody. The only situation where we will share such data is if we receive a Swiss court order, which is highly unlikely.
As they data in our survey tools is provided by your respondents in reply to the surveys you send them, and cannot be edited or corrected.
You may export your data by using the download function that comes with all reports.
You can delete your reports, and even your account, at any moment.
If you delete a report, or your account, its final, it will be erased from our active systems. We do not provide backups.
We may however keep a copy of your data in the backups we make to restore the system in case of failure. We do not keep such backups for more than 6 months.
You may have heard about the General Data Protection Regulation (“GDPR”) in Europe. GDPR gives people under its protection certain rights with respect to their personal information collected by us on the Site. Accordingly, we recognize and will comply with GDPR and those rights, except as limited by applicable law. The rights under GDPR include:
If you have questions about exercising these rights or need assistance, please see use the contact information below.
We make considerable efforts to ensure a level of security appropriate to the risk associated with the processing of your data. We maintain organizational, technical and administrative measures designed to protect your data against unauthorized access, destruction, loss, alteration or misuse. These include third party security audits.
We will inform you within 72 hours of any breach affecting your account.
Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please contact us immediately.
This website is hosted by Digital Ocean which has its servers in the United States. If you are located in the European Union or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using our site, participating in any of our services and/or providing us with your information, you consent to this transfer.
We may use Google Analytics in the future if we decide to use Google Ads.
Organization360 uses third party subprocessors, such as cloud computing providers and customer support software, to provide our services:
Digital Ocean (United States). Cloud services provider.
StripeStripe (United States). Payment processing services.
Mailchimp (United States). Email newsletter service.
Gmail (United States). Email service.
The legal domicile for any litigation is the Canton of Vaud, Switzerland. The applicable law is the Swiss Federal Data Protection Act and the Data Protection Ordinance. With regards to users in the European Union, General Data Protection Regulation (GDPR) also applies.
All users will be notified by email of changes to this Personal Data Policy with 30 days notice.
The contact person for all requests and questions related to personal data should be directed to Daniel D’Esposito, at firstname.lastname@example.org.